Frequently asked questions

Veronym is a cloud-based cybersecurity service "Made in Germany". It is based on market-leading, cutting-edge technologies, which are fully automated and perfectly coordinated. We combine next generation endpoint protection with market-leading Internet protection. Attacks are detected early and automatically blocked; if an attacker should nevertheless succeed in compromising a device, we use modern analysis methods to detect undesirable behavior and alert our customers in a timely manner.

Veronym is a Managed Security Service. During the development "simplicity" was the basic principle. Therefore users don’t need expert knowledge to install the service and protect their devices.

No, the device is comprehensively protected immediately after installation.

Subscription to Veronym solution is a pay-as-you-go service. In the case of a monthly settlement, you can upgrade, downgrade or cancel at any time. In the case of an annual settlement, you can upgrade at any time but downgrade or cancel after the full year of subscription.

Till the end of the month, with monthly payment. One month before the end of the entire subscription year, for annual payment.

No. Veronym is a pay-as-you-go service. We do not have any cancellation fees. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

No, this is a fully managed service. Clients don't have access to the management interface, where network inspection rules can be changed. Policies can be customized through Veronym Professional Service in "Ultimate" Package.

Veronym Device contains all necessary prevention technologies to protect your device, both when it is online and offline. These technologies include machine learning to protect against unknown and zero-day malware, exploit and hash blocking.

Our customer service is available by telephone during our office hours at 0049 +49 30 54 61 5099 and by e-mail - info@veronym.com.

Veronym Email is an email protection service based on Proofpoint Essentials solution, which is used by some of the world’s largest and most security-conscious companies. Our service offers advanced threat protection: spam and phishing detection, along with multilayered anti-virus protection. It also includes filter rules engine and email continuity with an emergency inbox.

Veronym Email is powered by Proofpoint MLX technology - spam and phishing detection, which examines hundreds of thousands of attributes in every email. It detects text, image and attachment-based spam or phishing emails and automatically adapts to new threats as they appear. Additionally, URL Defense and Attachment Defense effectively detect, catch and analyze the malicious URLs and attachments that target your organization. All messages are also scanned by antivirus to ensure that all viruses are captured and blocked.

Yes, the Outbound filtering feature ensures all your outbound emails are free from viruses, malware and other malicious content.